Trust centre

Procurement runs on trust. So does our platform.

How we secure your documents, handle your data, keep our AI honest, and what you can expect from us as a supplier.

Why choose CoreTender

Chosen for judgement, not just software.

Procurement expertise, not generic AI

Our workflows are written around BPP guidelines, MDA practice and donor procurement rules.

Specialists behind the software

Bid writers and compliance reviewers check high-value submissions before they go out.

Outcome-focused

We measure ourselves on compliant submissions and win rate, not logins.

Transparent commercials

Published plans, no hidden success fees, and clear scope on every engagement.

Security

Controls that are enabled today.

Encrypted document storage

Compliance vault files are encrypted in transit and at rest. Access is scoped to your organisation.

Role-based access control

Vendor, Buyer, Administrator and Super Admin roles with least-privilege defaults and per-seat permissions.

Audit logs and activity history

Every upload, edit, approval and submission is timestamped, attributable and exportable.

Managed, monitored infrastructure

Hosted on managed cloud infrastructure with automated backups and continuous monitoring.

This page is maintained by CoreTender Solutions Ltd. to answer common security and privacy questions about CoreTender. It describes our current practices and is not an independent certification or audit report.

Data privacy

Your documents stay yours.

  • Your tender documents belong to you. We do not sell, share or publish customer documents.
  • Documents are processed to deliver the service you requested — analysis, compliance checks and proposal drafting.
  • You can request export or deletion of your organisation's data at any time.
  • Access by CoreTender staff is limited to support and is logged.
  • We align our handling practices with the Nigeria Data Protection Act (NDPA) principles.

AI accuracy

How we keep CoreTender AI reliable.

Grounded in your documents

CoreTender AI answers from the tender and your uploaded files, and cites the source section.

Human review by default

AI output is a draft. Nothing is submitted without a named person approving it.

Continuously evaluated

Extraction accuracy is benchmarked against reviewed Nigerian tenders and corrected over time.

Honest about limits

Where the AI is uncertain, it flags the item for manual verification rather than guessing.

FAQ

Frequently asked questions

Bring CoreTender to your procurement team.

Security review packs available on request.